Terms of Service

1. Scope of Services

We operate an online platform that provides information about our patisserie and café, accepts orders for pickup or delivery, enables reservations and event bookings, and may offer merchandise or gift items. Availability of specific features may vary by location and local regulations.

2. Eligibility and Accounts

You must be legally capable of entering into contracts to use our services. When you create an account, provide accurate information and keep it updated. You are responsible for maintaining confidentiality of your account credentials and for all activity under your account.

3. Orders, Payments, and Pricing

Placing an order through our site constitutes an offer to purchase. All orders are subject to availability and our acceptance. Prices shown on the site are subject to change. Payments are processed by third-party payment providers; we do not store full payment card details. For refunds, cancellations, or disputes, contact info@novuzy.cyou. Additional terms may apply for delivery, pickup, or third-party platforms.

4. Reservations and Events

Reservations and event bookings are subject to availability and our booking policies. Deposits or prepayments may be required. Changes or cancellations may have associated fees per the booking terms communicated at the time of reservation.

5. Acceptable Use

You agree not to use the site or services to:

• Violate laws, infringe rights, or engage in fraudulent activity.
• Attempt to gain unauthorized access to systems, interfere with service operation, or transmit harmful code.
• Impersonate others, submit false information, or harass staff or other users.

6. Intellectual Property

All content on the site, including text, images, logos, and menu descriptions, is the property of Novuzy Atelier Patisserie & Café or its licensors and is protected by intellectual property laws. You may view and download content for personal, non-commercial use only. Any other use requires prior written permission.

7. Disclaimers and Limitation of Liability

Our services are provided on an "as is" and "as available" basis. To the fullest extent permitted by law, we disclaim all warranties, express or implied. Novuzy Atelier Patisserie & Café is not liable for indirect, incidental, special, or consequential damages arising from your use of the site or services. Our aggregate liability for direct damages is limited to the fees paid by you in connection with the relevant transaction, where permitted by law.

8. Indemnification

You agree to indemnify and hold harmless Novuzy Atelier Patisserie & Café, its affiliates, and their officers and employees from claims, losses, liabilities, and expenses arising out of your violation of these Terms or your misuse of the site or services.

9. Termination

We may suspend or terminate access to the site or your account at our discretion for conduct that violates these Terms or for other legitimate reasons. Termination does not affect rights or obligations accrued prior to termination.

10. Changes to Terms

We may modify these Terms. Material changes will be posted on the site. Continued use after changes constitutes acceptance of the updated Terms. Check this page periodically to stay informed.

11. Governing Law and Disputes

These Terms are governed by applicable law. If a dispute arises, we encourage you to contact us at info@novuzy.cyou to seek an informal resolution. Nothing in these Terms limits any rights you have under mandatory local laws. For legal claims, consult your local legal counsel for advice specific to your situation.

12. Contact Information

For questions about these Terms or to contact us regarding orders, reservations, or legal matters: